Leadership Training: Lesson 15
Following up with New Members
In our last two lessons I discussed the importance of following up with your new contacts and with your customers after the sale. In this lesson I will discuss following up with your new members.
Following up with new members:
Do you know why NSP pays you such a generous percentage of what your members buy? Is this a "finder's fee"? Well, maybe in part. A "finder's fee" may justify the commission you receive on their first order or two, but does that justify your receiving a percentage of all their purchases throughout the entire life of their NSP membership?
The reason you will continue to be compensated is because you are being paid to train and support your successline. Make sure that you earn it! Service is what it's all about! Service is also what separates you from Wal-Mart, GNC, and every other retail outlet for nutritional products.
It is very important to follow up with new members. As an excuse for calling, (as if you needed one!), tell them you are checking to see if they have any questions about their membership or their products.
Make sure they know how to place an order. If you hold meetings, give them a personal invitation. Tell them to feel free to call you anytime they have questions. (If you ever get a question that you can't answer, you can always ask your upline. That's what we are getting paid for! You may also be able to find an answer on the NSP Forum at http://www.nspforum.com.)
When you are talking to your new members, you should let them know about the part-time or full-time business opportunity. You don't have to be pushy. Just let them know about it, and let them decide for themselves. Don't automatically assume that they will not be interested. They might surprise you. As an unobtrusive suggestion, you might tell them about this series of business-building emails. Tell them that they can subscribe by signing up on the following web page:
Wishing You the Best in Health and Prosperity!
Dr. Duane Weed, MS, DC, LAc
For your convenience, the previous lessons from this series can be accessed from the menu below:
1 Welcome and Introduction 2 Quality is the Difference 3 Service Sets You Apart 4 Know Your Company 5 Know Your Opportunity 6 Know Your Compensation Plan 7 About Network Marketing 8 The Online Health Assessment 9 Company Loyalty 10 Goals 11 Persistence 12 Integrity 13 Follow-up 14 Customer Follow-up
To sign up as an Nature's Sunshine member or distributor: Click Here to Start Shopping» Signing up is easy. All you have to do is order $40 worth of Nature's Sunshine products at member prices and request the membership option at checkout. Get a FREE one-year membership ($40 value) and FREE shipping on your second order when you purchase at least $40 (at direct cost) in products directly from NSP. (The above sign up is for U.S. residents only. If you live outside the U.S. click here. )
Want your own NSP web site? For a very reasonable monthly fee, NSP will provide you with your own distributor web site (just like the one you will see when you click on the "Start Shopping" link above, which goes to my NSP web site.) With an NSP distributor web site you won't have to stock products, accept credit cards, or ship orders. NSP will do it all for you when your customers place their orders using your NSP web site, and you will get full credit for all sales and sign-ups placed on your web site!